At LuvLoop, we aim to provide a safe, transparent, and meaningful experience for all our users. As part of that, here’s our clear and simple refund and cancellation policy.
Effective Date: 01/04/2025
We generally do not offer refunds for subscription purchases, in-app features, or coins unless required by local laws. However, in rare cases, refunds may be considered if:
To request a refund, please email us at support@luvloop.appwithin 7 days of the transaction, and include:
We’ll review the request and get back to you within 5-7 business days.
Deleting your LuvLoop account will permanently erase your matches, chat history, and any remaining premium access.
This policy may be updated from time to time. We'll notify users of any major changes via app updates or notifications.
If you have questions, contact us anytime at support@luvloop.app. We're here to help and ensure you have a smooth experience with LuvLoop.
